Important update regarding Boardmaker

Spectronics has proudly supported Boardmaker, along with its Australian users for more than 25 years.
 
However, as of 1 July 2026, we are no longer able to sell or support Boardmaker.

We want to reassure current Boardmaker Subscription customers that any existing subscriptions will continue without interruption, regardless of when they were purchased or renewed. Please see our Boardmaker FAQs for answers to the most common questions about this change.

The team at Spectronics would like to sincerely thank you for trusting us to provide your Boardmaker sales and support over the years. We remain committed to supporting you, along with your software, communication, literacy and inclusive education requirements through our extensive range of assistive technology solutions.
 
If you would like assistance exploring suitable alternatives for your needs, including Widgit Online and Clicker, our team would be happy to help.

Have more questions?

We've put together some answers to the most common questions about this change, including existing subscriptions, support, renewals, and alternative products. 

Will my existing Boardmaker subscription continue to work?
Yes. Existing subscriptions will continue as normal without interruption, regardless of when they were purchased or renewed.

Who do I contact for Boardmaker support?
From 1 July 2026, all Boardmaker sales, licensing and technical support will be provided directly by the manufacturer.

I'm a Victorian Department of Education employee. Does this apply to me?
If your Boardmaker service is provided under the Victorian Department of Education agreement managed by Spectronics, please continue to use your existing support channels. All other Boardmaker customers should contact the manufacturer directly.

Can I still renew my subscription through Spectronics?
No. Subscription renewals are now handled directly by the manufacturer.

Can I still purchase Boardmaker Standard licences through Spectronics?
No. From 1 July 2026, all Boardmaker sales, licensing and technical support will be provided directly by the manufacturer.

I bought Boardmaker from Spectronics, can't you help me?
Although you may have originally purchased Boardmaker through Spectronics, as of 1 July 2026, all sales, licensing and technical support will be provided directly by the manufacturer.

I need to move my Boardmaker Standard licence to a new computer.
Licence activations and resets are now managed directly by the manufacturer.

I've been waiting a long time for a response from the manufacturer. Can Spectronics help me just this once?
We understand how frustrating that can be. Unfortunately, we are unable to assist with technical support or account enquiries. You'll need to continue working directly with the manufacturer.

You're still listed as the Boardmaker contact on another website.
Some websites and documents may not have been updated yet. Please let us know where you've seen this so we can notify the relevant organisation where appropriate.

Can I still access the Boardmaker resources, videos and downloads that were previously available on the Spectronics website?
Unfortunately, as of 1 July 2026, these resources have been removed from our website.

What alternatives does Spectronics offer?
Spectronics continues to provide a wide range of communication and literacy solutions, including Widgit Online, Clicker and many other assistive technology products. Our team would be happy to help you find the most suitable solution.

How Spectronics can still help.
Depending on your needs, we can recommend a wide range of communication, literacy and assistive technology solutions, including Widgit Online, Clicker, and other symbol-supported resources, literacy tools and accessibility software across our full product range. Our team can help you choose the most suitable option for your organisation, whether you are supporting communication, classroom learning, or inclusive education needs.

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